Bhubaneswar: In order to make staying connected easy, intuitive and compelling, Airtel has launched
‘Airtel World Pass’. The World Pass revolutionises the experience for all international travel because it
works seamlessly across 184 countries. So even if you are en-route at an Airport or travelling to two or
more countries one pack now covers all your roaming needs. This change comes on the back of
extensive customer research conducted by Airtel that showed that many customers find International
Roaming packs in general confusing across the whole global Telco industry. As a result, many are not
connected when they want to be. Or they seek complex alternatives of temporary connections abroad.
Airtel has now solved this problem structurally with the launch of the Airtel World pass.
24X7 Call centre support for the customer from any corner of the world, absolutely free of cost. A
dedicated number 99100-99100 available on call and WhatsApp for all international travelling customer,
serviced with a network and experience specialist squad for a real-time resolution of issues. Special
Packs for long stay/frequent travellers – Prepaid and postpaid packs specifically designed for frequent
travellers and long stay customers that offer up to 1 year validity at an affordable cost. In addition,
customers will have Unlimited data available for emergency usage and messaging applications. All
control in the customers hand where they can manage their entire International roaming needs on the
Airtel Thanks app, with updates on usage, billing amount or addition of data or minutes as needed.
Commenting on the launch of the Airtel World Pass, Shashwat Sharma, Director Consumer Business,
Bharti Airtel said, “At Airtel, our mission is to solve customer problems so that our experience speaks for
itself. The feedback that we have heard on international travel related concerns has compelled us to
launch a defining proposition for our customers – the Airtel World Pass. This offers our customers one
pack for the globe, significantly greater value, allows them to control what they use on the app and
allows for emergency data usage long after the pack allowance is over.”
“With Airtel World pass, we have set a new standard in the global telecom industry. I am certain our
customers will benefit hugely from it as they travel the world, keeping their phones switched on, no
matter where they are. As a matter of fact, our new plans offer significantly better value than travel or
local sims in most countries.” Sharma added.